We are very sorry to hear that you have problems growing your seeds. We can exclude that there is a problem with our seeds, as all our seeds are tested by independent institutes for germination and viability. Furthermore, they are also subject to constant state control. In addition, we use our own cultivation test areas.
Why it hasn't worked for you yet is difficult to tell without further information. Successful plant growth depends on many factors: Soil composition, temperatures, light and more. You cannot force natural seeds to grow if the environmental conditions are not optimal.
Thus, it may well happen that a variety does not germinate directly. The seeds in the packages are enough for many plants or several growing attempts. Make sure not to sow too many seeds at one spot, because there could not be enough space for germination.
If it does not work for you despite further sowing attempts, please contact us directly via e-mail at firstname.lastname@example.org. We are happy to help you with further tips or send you a replacement free of charge.
We keep our fingers crossed that it will work next time!